Job Details

**Part-time Bookstore Cashier**

**Department:** Bookstore **Location:** Joplin, MO

**General Statement of Job**

The Bookstore Cashier, under general supervision, provides customer service by processing customer orders in an efficient, accurate, and courteous manner, as well as answer questions to the campus community relating to the bookstore. Assisting store customers by phone and in person with questions regarding all store merchandise.

**Specific Duties and Responsibilities**

**Essential Duties:**

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, customer service.

Utilizes Bookstore software to process customer orders.

Handles monetary transactions including cash, checks, and credit cards. Counts cash drawer and is accountable for its contents. Cashier must be required to know procedures for opening and closing store.

Promptly answer phone calls and voice mails with courtesy, addressing callers needs.

Have a general knowledge of how the text rental program operates.

Will perform duties such as cleaning, stocking, pricing, folding and organizing merchandise.

Responsible for performing all job duties with honesty and integrity.

Must have or develop an understanding of bookstore software system to solve problems and answer questions relating to student and department inquires.

Assists students, faculty, and other customers to locate books, supplies, related materials and answer questions regarding Inclusive Access.

Resolves or researches customer account questions via bookstore and/or administrative software systems.

Assist internal and external customers with questions or concerns about course materials and general merchandise.

Other duties may be assigned.

**Education, Experience, and Licenses**

High school diploma or general education degree (GED) required.

One to two years related experience and/or training.

**Knowledge, Skills, and Abilities**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Ability to read and comprehend simple instructions, short correspondence, and memos.

* Ability to write simple correspondence.

* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

* Ability to compute rate, ratio, and percent.

* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

* Ability to deal with problems involving several concrete variables in standardized situations.

**Physical Demands/Work Environment**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or use a computer keyboard and talk or hear. The employee is required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in the work environment is usually moderate.

**NOTICE** : The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.